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Disconnected Systems are Slowing Down Assessing Progress Claims — Payapps Can Help Fix It

09 Jun, 2025
Payapps streamlines progress claims for Australian construction



For many construction businesses in Australia, managing progress claims is still a frustratingly manual process. Teams are caught in endless email chains, spreadsheet versions, and disconnected systems that make assessing and approving progress claims on construction projects harder than it needs to be.

The result? Delays, disputes, and a lack of visibility across commercial and finance functions.

There’s a better way.

Payapps integrates with leading construction ERPs like Jobpac, Cheops, and Access COINS — automating how progress claims are submitted, reviewed, approved, and tracked. By syncing claim data between systems, Payapps makes it easier for project teams to collaborate, stay compliant, and get claims approved faster.

Why progress claims still lag behind

Two national reports commissioned by Payapps highlight the disconnect: 41 per cent of finance professionals and 26 per cent of Contract Admins and Quantity Surveyors still rely on spreadsheets or emails to manage construction payment claims.

That’s not just inefficient — it exposes businesses to errors, missed payment dates, and non-compliance with the Security of Payment Act (SOPA).

Why ERP integration is the missing link

Despite most large builders using a construction ERP, progress claim workflows are often handled outside the system — leaving teams juggling multiple platforms. Payapps fills that gap by integrating directly into your ERP, helping you:

  • Reduce double-handling of claim data
  • Keep commercial and finance teams aligned
  • Track status and due dates in real-time
  • Support SOPA compliance with built-in audit trails

According to recent findings, 48 per cent of finance teams want better integration between their construction ERP, accounting and project management systems. Those using integrated tools like Payapps report 54 per cent fewer disputes with subcontractors, along with faster approval times and more confidence in data accuracy.

A growing risk for Australian builders

Construction projects are complex enough without avoidable admin eating into time. Yet one in four commercial team members say they spend over 10 hours each week chasing claims, checking spreadsheets or resending emails. Meanwhile, 37 per cent of finance leaders are dissatisfied with their current claim processes.

In a tight market, that kind of inefficiency isn’t sustainable.

What you can expect with Payapps + Construction ERP

When Payapps is connected to your construction ERP, your business can:

  • Eliminate spreadsheet reliance
  • Streamline claim handovers between teams
  • Automate approval workflows and compliance tracking
  • Reduce subcontractor disputes and payment delays
  • Free up time for pricing, forecasting and managing costs

Buildcorp, achieved exactly that. By integrating Payapps with their construction ERP, Jobpac, they cut down admin time, improved visibility for subcontractors, and streamlined claim approvals across their project teams.

“The seamless integration of Payapps with Jobpac is crucial for Buildcorp’s operations.”

— Toni Hall, Group Commercial Business Systems Manager, Buildcorp

They’ve since improved compliance document management and enhanced client satisfaction — all by removing friction in how progress claims are managed.

And Buildcorp isn’t alone. Across the industry, Payapps users are seeing measurable improvements in efficiency, compliance, and team satisfaction:

  • 84 per cent of Payapps users say they’re satisfied or very satisfied with how their claims are managed
  • Only 14.69 per cent of Payapps users spend more than 10 hours on admin weekly, compared to 36.36 per cent of teams without specialised software
  • 81 per cent say Payapps makes SOPA compliance easier

Explore how Payapps helps Australian construction companies modernise their progress claim processes — and unlock the full potential with construction ERP integrations.

LEARN MORE

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